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ATO & myGov Scam Alert: Don’t Fall For The Trap

In a world where technology rules, it’s no surprise that scammers are finding new and crafty ways to target unsuspecting victims. We’ve all heard those horror stories of friends, family, and clients falling prey to scams. Today, we’re shining a light on some scams circulating in the wild, particularly the ATO and myGov scams. Brace yourselves, and let’s dive into this gripping tale of online trickery!

The Australian Taxation Office (ATO) is a name that resonates with most Australians. Unfortunately, scammers are well aware of this, and they’re out to exploit it. Be on your guard against suspicious emails, phone calls, and text messages that claim to be from the ATO.

Detecting an ATO Scam

If something just doesn’t feel right, trust your instincts. If you suspect that a call, SMS, voicemail, email, or a suspicious social media interaction is pretending to be the ATO, do not engage with it. Instead, here’s what you should do:

  1. Pick up the phone: Dial the ATO directly at 1800 008 540 to verify the authenticity of the communication.
  2. Be a detective: Head over to the ATO’s Verify or report a scam page to learn how to spot and report a scam.

The Latest Scam Alert: Multifactor Authentication Shenanigans

btna accounting ato scam email exampleScammers are levelling up their game with a Multifactor Authentication (MFA) email scam. They’re sending clients emails claiming they must update their MFA on their ATO account due to ATO security updates. Crafty, right?

The Scam Email

This devious email includes a QR code, enticing you to a fake myGov sign-in page that’s lurking in the shadows, waiting to snatch your myGov credentials.

Here’s the kicker: The ATO will NEVER send you an email with a QR code or a link to log in to their online services. So, what should you do if you stumble upon such a treacherous email?

  1. Hold your horses: Do NOT scan the QR code, click on any suspicious links, open attachments, or download files.
  2. Be a hero: Forward the email to Then, without hesitation, delete it from your inbox.

myGov Scams: Protecting Your Personal Fortress

Now, let’s shift our focus to myGov scams. myGov will never ask you via email, text message, or social media:

  • To click on a link to sign in to myGov
  • To spill your bank details
  • To hand over your identity documents
  • To spill the beans on your personal details

Your Personal Details are Sacred

Personal details in this context mean things like your username, password, myGov PIN, secret questions and answers, Customer Reference Number (CRN), or Tax File Number (TFN). Hold onto these secrets like your digital crown jewels.

Stay One Step Ahead

Scammers are masters of disguise. They can create fake websites that look identical to myGov. So, here’s a golden rule: Always access myGov by typing in the web address yourself ( If you prefer a shortcut, use the official Australian Government myGov app.

The Secure myGov Inbox

Once you’re inside your myGov account, you’re in a safe haven. Messages in your myGov Inbox are secure. You can confidently open links in these messages without fearing a digital trap.

Stay Vigilant

In a world where scams are as common as coffee shops, vigilance is your armour. Keep an eye out for active myGov scams on the Services Australia website. Remember, knowledge is power, and staying informed is your best defence.

The digital world is a marvellous place, but it has its dark corners inhabited by cunning scammers. By being aware of potential scams and exercising caution with your personal information, you can confidently navigate these treacherous waters. Don’t be the next victim – arm yourself with knowledge and stay safe online!

Contact us today to discuss your business or personal accounting requirements.